Accessing Digital Documents That Meet Compliance Standards
In a digital-first world, information is continuously being updated and communicated via platforms online. Although digitization provides ease of access, organizations and government agencies that deal in publishing PDFs such as tax forms, tax codes, rate sheets and more need to ensure that their content is accessible to everyone. According to a paper published by the Vision Loss Expert Group, it was estimated that 36 million people globally were blind and 217 million were visually impaired. The growing number of visually impaired people across the globe needs to be addressed by organizations and agencies that have and continue to publish content online. A systematic approach can be applied to convert documents into an accessible format to create an inclusive environment and meet WCAG which will also lead to avoiding any lawsuits in regards to non-compliance.
The Challenges Faced In Manually Remediating Documents
In order to provide accessible documents, organizations need to be equipped with the right tools to remediate their content. Organizations that are manually remediating documents face many challenges before they are able to publish accessible documents that can be accurately read by visually impaired readers with the help of their assistive technology.
1. Increased Time And Effort
Manually remediating documents requires attention to detail in order to accurately tag the elements present in the document, taking up more time and effort as compared to when remediation is carried out by an AI-powered solution.
2. Large Team Of Remediators
When manually remediating documents, a larger team of expert remediators would be required to convert the high volume of documents into an accessible format as well as to check the accuracy of the accessible documents.
3. Human-Error
Due to the manual nature of remediating documents, there is a higher chance of making mistakes, even a small change such as tagging a list in the wrong order will lead to misinterpretation as it will be read incorrectly by the assistive technology utilized by the visually impaired reader.
When deciding the best approach to create accessible documents, organizations need to take into consideration the time, cost and expertise that is needed to create accessible documents.
1. Remediation Software
By integrating a remediation software intp their processes, organizations can automate the process of tagging documents to create accessible documents. This will greatly reduce the time and money spent on converting high volumes of documents into accessible formats.
2. Expert RemEdiators
Although by hiring a team of remediation experts, organizations will have access to an in-house team to meet their requirements, the high volume of documents can lead to a delay in ensuring that the documents are published on time. For organizations that do not have the financial resources to hire such a team, it would not be beneficial to hire a large team of experts.
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