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Become ADA Title II Compliant With Expert Digital Accessibility Services

Whether you are an educational institution in the public sector, a state or local government entity or an organization selling to these government entities, we partner with you to meet your ADA Title II goals. From websites and PDFs to videos, forms, and documents, we deliver accessibility support at scale.

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Is Your Organization On Track to Meet the ADA Title II Requirements?

The ADA Title II deadline has been extended, but public institutions still need to prepare for the work ahead.

Complying with ADA Title II requirements isn’t simply about fixing a few documents. Public institutions must make websites, documents, videos, forms, and digital services accessible while managing large content backlogs, multiple departments, and ongoing publishing workflows. While the compliance timeline has been extended, the work required to build sustainable accessibility workflows remains significant.

Meeting your ADA Title II goals starts with the right partner. Continual Engine works with public institutions, and organizations that do business with government entities to integrate accessibility support at scale.  To “Continual Engine partners with educational institutions, state and local government entities, and organizations who work with them to integrate accessibility support at scale.” Our experts assess your backlog, content volume, and workflows to recommend the right mix of our AI-powered platforms, APIs, managed services, and expert human review. We’ll help you understand where you are today and what practical steps will move you toward compliance.

Who Needs to Comply?

ADA Title II requires state and local government entities and public education institutions to make their programs, services, and activities accessible to people with disabilities. Organizations have until April 2027 or April 2028 to comply, depending on population size.

  • U.S. state and local government services and agencies

  • Municipalities, counties, and public sector organizations

  • Public K-12 school districts, colleges, and universities

  • Courts, police departments, public and public health services

  • Special districts including libraries, transit, and public utilities

  • Vendors and contractors supporting public institutions

Not Sure Where to Begin With ADA Title II?

ADA Title II legal requirements cover more ground than most teams realize. Use our free checklist to assess where your institution stands across key compliance areas:
  • Document, website, and mobile app accessibility
  • Vendor compliance and procurement readiness
  • Governance, testing, and ongoing monitoring
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From Accessibility Gaps to Sustainable Compliance, We've Got You Covered

Our complete, step-by-step approach pairs AI-powered automation with expert human review to help public institutions build and maintain a sustainable accessibility program.
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Step 1: Assess

Your engagement begins with a review of your accessibility gaps, content backlogs, workflows, and compliance priorities.

The most important step right now is to focus on practical actions that reduce risk, improve access, and build momentum ahead of the compliance deadline.
Jeff Singleton
Principal, Converge Accessibility

Step 2: Prioritize

Our team helps identify what needs attention first based on urgency, impact, content volume, and available resources.

In my opinion, the most practical starting point before any deadline is priority mapping.
Jerlyn O.
Founder, Design Lady

Step 3: Remediate

Your remediation plan is executed using the right mix of AI-powered platforms, APIs, managed services, and expert human review.

Full manual remediation before the deadline is not realistic for most institutions.
Shubham Doval
Director of Client Success & Growth, Continual Engine

Step 4: Validate and Support

Our team reviews outputs and helps build workflows, governance processes, monitoring, and publishing practices that help accessibility become part of your everyday operations.

The organizations that succeed will not treat Title II as a deadline to survive. They will use this moment to build accessibility into the infrastructure of their digital services.
Jonathan Thurston
CEO, iAccess LLC

One Partner for Your ADA Title II Accessibility Needs

No one-time fix, single tool, or audit can help you achieve ADA compliance. It requires a structured approach across content types that helps your team identify accessibility gaps, prioritize high-impact actions, and make measurable progress. Here’s how our solutions help each content format meet WCAG 2.1/2.2 AA requirements.

PDF Remediation

Use PREP or its APIs to remediate PDFs and documents in-house, or let our expert team handle it for you through fully managed services and human review.

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Video Accessibility

Captions, transcripts, and audio descriptions delivered by our expert team with over 98% accuracy, so your video content meets ADA Title II requirements.

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Web Accessibility

Whether you need AI-powered audits for your website, expert-led remediation support, or both, we have a solution that fits your organization’s needs.

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ADA Title II Readiness Hub

As the ADA Title II compliance deadline approaches, explore these resources to help you get started, strengthen your accessibility efforts, or scale your program.
  • Blog

    Expert Round-Up on ADA Title II

    Five accessibility experts share their top priorities and step-by-step roadmaps for navigating ADA Title II compliance after the deadline shift.
    Learn More
  • Webinar

    Navigating WCAG, PDF/UA, and ADA Title II

    A practical session on how to meet accessibility standards across websites, documents, and digital content with confidence.
    Learn More
  • Video

    PREP in Action for Municipalities

    A quick two-minute walkthrough of how municipalities can use PREP to remediate PDFs and documents in a simple, scalable, and affordable three-step process.
    Watch Now
  • Blog

    How to Test for ADA Title II Compliance

    A step-by-step guide to auditing your digital content for ADA Title II compliance, covering tools, testing methods, and what to prioritize.
    Learn More
  • Blog

    Making Video & Audio Content ADA Title II Compliant

    What WCAG 2.1 AA requires for video and audio content, and how public institutions can meet those requirements.
    Learn More
  • Blog

    AI vs. Manual Remediation for ADA Title II

    A comparison of AI-powered and manual remediation approaches, and why a hybrid workflow delivers the best results for public institutions.
    Learn More

Frequently Asked Questions

ADA Title II is a federal law that requires state and local government entities to make their programs, services, and activities accessible to individuals with disabilities. The Department of Justice updated the rule in 2024 to include specific digital accessibility requirements, meaning public institutions must now ensure their websites, mobile apps, and digital content meet defined accessibility standards.

ADA Title II applies to state and local government entities and their instrumentalities. This includes state and local government agencies, municipalities, counties, public schools and school districts, public colleges and universities, courts, police departments, public transit agencies, public health services, and vendors or partners supporting covered public institutions.
ADA Title II covers a broad range of digital content including public-facing websites, mobile applications, PDFs and digital documents, online forms, videos and audio content, social media content published after the compliance deadline, and digital services provided through third-party vendors or platforms.
The Department of Justice adopted WCAG 2.1 Level AA as the required technical standard under ADA Title II. This applies to web content and mobile applications that a state or local government entity provides or makes available to the public.
The DOJ published an interim final rule in April 2026 extending the compliance deadlines by one year. Public entities serving populations of 50,000 or more now have until April 26, 2027. Smaller public entities and special district governments have until April 26, 2028.
No. The DOJ was clear that the extension is meant to help institutions focus on compliance efforts, not pause them. The technical standard, scope of coverage, and underlying obligation to provide accessible digital services all remain in place. Institutions that delay risk falling further behind and facing a much larger remediation effort closer to the deadline.
The rule includes a small number of limited exceptions, including archived content that is no longer actively used, certain preexisting documents, and password-protected personal documents that meet specific criteria. These exceptions are narrow and require careful documentation. They do not remove the obligation to provide access through alternative means when invoked.
Yes. Digital documents including PDFs, forms, reports, and other public-facing materials are covered under ADA Title II. Active documents used to access public services, such as applications, payment forms, and informational guides, must be accessible. Certain archived documents may qualify for exceptions under specific conditions.
Institutions that do not meet the deadline remain subject to complaints filed with the DOJ as well as private lawsuits. Non-compliance can result in investigations, corrective action requirements, and reputational risk. The DOJ has signaled it fully anticipates enforcement at the new deadline.
Compliance requires a structured assessment across your websites, mobile apps, documents, and third-party platforms. This typically involves automated scanning, manual testing, and expert review. A one-time audit is not sufficient. Ongoing monitoring is needed to ensure new content meets accessibility standards as it is published.
No. Automated tools are a useful starting point and can identify a significant portion of accessibility issues, but they cannot catch everything. Manual testing and expert review are necessary to validate compliance accurately. Automated results should be treated as a foundation, not a final answer.
Yes. Public entities remain responsible for the accessibility of digital content and services even when they are built, hosted, or managed by third-party vendors. This means vendor contracts should require WCAG 2.1 Level AA compliance, and VPATs should be reviewed during procurement.
Start with the digital content and services that have the highest public impact. This includes benefits portals, payment systems, voter information, healthcare guides, online forms, and high-traffic pages. Prioritizing by impact ensures that the most critical accessibility gaps are addressed before the deadline.
Begin with an audit to understand the full scope of what needs remediation. From there, prioritize high-traffic and high-impact documents and pages first. For institutions managing thousands of legacy documents, a structured remediation workflow supported by AI automation and expert review can significantly accelerate progress without compromising quality.
Continual Engine partners with public institutions to deliver customized accessibility solutions across websites, documents, and video content. Depending on your goals, content volume, and workflows, our experts recommend the right mix of AI-powered platforms, APIs, managed services, and expert human review to help your institution achieve and maintain compliance.
Yes. We work with institutions at every stage, whether you are clearing a large backlog of legacy documents or building accessibility into day-to-day content publishing. Our solutions are designed to support both immediate remediation needs and long-term compliance workflows.
Entities with limited resources should start with high-traffic, high-impact tasks such as payments, student portals, forms, and other essential digital services. Automated scanning can help identify recurring issues, while expert review should be used for critical user flows. Entities should also publish an accessibility statement to guide users and provide a way to report accessibility barriers.
ADA Title II compliance starts with making public-facing digital experiences accessible under WCAG 2.1 Level AA. This includes websites, mobile apps, and other digital services used by the public.
For years, WCAG has served as the main benchmark for digital accessibility in the U.S. and has often been referenced in ADA-related cases. With ADA Title II, that standard is no longer just a best-practice reference. It is now the required accessibility standard for covered public entities.
Section 508 applies to federal agencies, while ADA Title II applies to state and local government entities. However, many public entities use Section 508-style procurement practices to strengthen accessibility accountability across vendor relationships.

Streamline Your ADA Title II Accessibility Compliance Efforts

  • Mitigate legal risk
  • Reach a wider audience
  • Improve user experience

Work with an accessibility partner that helps you move from compliance planning to measurable accessibility progress.

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  • Reliable, Intuitive, Cloud-based Platform
  • Section 508, WCAG 2.2, & ADA Compliant
  • Exponential Cost Savings of up to 50%
  • Easy Inter-format Conversions

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