Government Accessibility Laws in the United States, United Kingdom, and European Union
United States
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Section 508 (Rehabilitation Act):
This law requires all federal agencies to ensure that their information and communication technology (ICT), including websites, digital documents, and software, is accessible to differently abled individuals. The updated Section 508, refreshed in 2018, aligns closely with WCAG 2.1 AA standards.
Read more about Section 508 compliance : https://www.continualengine.com/blog/section-508-compliance/
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ADA Title II (2024 DOJ Rule):
The Department of Justice’s 2024 update to the Americans with Disabilities Act mandates that all state and local government digital services comply with WCAG 2.1 AA standards.
Read more about ADA compliance: https://www.continualengine.com/blog/ada-compliance/
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Section 504:
This provision prohibits discrimination against individuals who are uniquely abled by organizations that receive federal funding. While it does not specify a technical standard, WCAG is widely accepted as the guiding framework for ensuring digital accessibility.
Read more about Section 504 compliance: https://www.continualengine.com/blog/504-compliance/
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State-Level Legislation:
Several states, including California, North Carolina, and Virginia, have introduced additional accessibility requirements that build upon federal mandates. Entities operating within these states should review local regulations to ensure complete compliance.
United Kingdom
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Public Sector Bodies Accessibility Regulations 2018:
These regulations apply to government websites and mobile applications. They require compliance with WCAG 2.2 AA and make it mandatory to publish accessibility statements outlining the level of accessibility and known limitations.
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Equality Act 2010:
Applicable to both public and private organizations, this act requires “reasonable adjustments” to prevent discrimination against differently abled individuals. Although it does not prescribe specific technical standards, WCAG serves as the most widely accepted benchmark.
European Union
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Web Accessibility Directive (2016/2102):
This directive mandates that all public sector websites and mobile applications in EU member states meet WCAG standards, ensuring equal access for differently abled individuals.
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European Accessibility Act (EAA, effective June 2025):
The EAA expands accessibility obligations beyond the public sector to include private-sector digital products and services such as online banking, e-commerce platforms, and e-books. Non-compliance can result in financial penalties of up to €20,000, depending on national enforcement.
Read more about European Accessibility Act: https://www.continualengine.com/blog/european-accessibility-act/
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EN 301 549:
Serving as the EU’s harmonized technical standard for ICT accessibility, EN 301 549 aligns directly with WCAG 2.2 and acts as the reference framework for public procurement and compliance with the Accessibility Act.
Summary of Regional Accessibility Regulations
| Region | Law / Regulation | Who It Applies To | Technical Standard | Enforcement | Important Details |
|---|---|---|---|---|---|
| United States | Section 508 of the Rehabilitation Act | Federal agencies and their contractors | WCAG 2.1 AA | Federal audits and Department of Justice oversight | Updated in 2018 to align with WCAG. Covers ICT including documents, websites, and software. |
| ADA Title II (2024 DOJ Rule) | State and local governments under Title II | WCAG 2.1 AA | DOJ enforcement and potential civil lawsuits | Requires all public-facing digital services of state and local governments to meet WCAG 2.1 AA. | |
| Section 504 | Any organization receiving federal funding | WCAG guidance (non-mandatory) | Complaint-driven enforcement | Broad civil rights regulation extending to education, healthcare, and public services. | |
| United Kingdom | Public Sector Bodies Accessibility Regulations 2018 | Central and local government bodies, NHS, schools, and police | WCAG 2.2 AA | Monitoring and enforcement by government bodies | Requires accessibility statements and annual audits. |
| Equality Act 2010 | All public and private organizations | WCAG used as guidance | Civil lawsuits for discrimination | Requires “reasonable adjustments” for people with disabilities in services and workplaces. | |
| European Union | Web Accessibility Directive (2016/2102) | All public sector websites and apps | WCAG 2.1 AA | National monitoring and reports | Applies to documents, forms, and online public portals. |
| European Accessibility Act (effective 2025) | Public and private digital products and services | WCAG 2.1 AA + EN 301 549 | Consumer protection agencies | Extends compliance to sectors like banking, transport, and retail. | |
| EN 301 549 | ICT products and services | WCAG 2.2 | Public procurement audits | Defines detailed technical requirements for software and hardware. |